About

At Patapooch Pet Care, we strive to provide the best care and adventure for your furry friends. To ensure a smooth and fair process for all our clients, please review our cancellation policy below: 

 

1. **General Services (excluding housesitting) **: - We require at least **24 hours' notice** for cancellations of all services. - Cancellations made with less than 24 hours' notice will incur a charge of **100%** of the service fee. 

2. **Housesitting Services**: - A **nonrefundable 50% deposit** is required to secure your housesitting dates. This deposit will be applied toward your final balance. - Cancellations must be received at least **two weeks** prior to the scheduled start date to avoid additional charges, and 50% of your deposit is refundable at that point. - If you cancel within **two weeks** of the scheduled start date, you will be charged **50%** of the total balance due. - In the event that your travel plans change partway through your trip, no refunds will be offered, and the entire balance will be due. – For housesitting requests made on within two weeks of start date, 50% of the total balance is due upon booking. All housesits are to be paid in full by the date of departure.

 

We appreciate your understanding and cooperation. If you have any questions regarding our cancellation policy or need to make a cancellation, please contact us as soon as possible. Thank you for choosing Patapooch Pet Care for your pet’s outdoor adventures!