About
The Patapooch Pet Care Story
Founded by Kayleigh and Domenico, Patapooch Pet Care is a heartfelt venture driven by a shared passion for animals and a commitment to making a difference in their lives.
As both business partners and romantic companions, Kayleigh and Domenico’s love for each other is mirrored in their dedication to the furry friends they care for. Kayleigh, with her background in marketing, brings a thoughtful and creative approach to the way Patapooch connects with pet owners, ensuring that every pet's journey with us is filled with joy, comfort, and a deep sense of trust. Domenico’s background in teaching offers a nurturing and patient approach to animal care, allowing each pet to feel safe, loved, and empowered as they embark on their daily adventures.
At Patapooch, we understand that leaving your pet behind while you're out of town can be a big decision. That’s why we take our role as caretakers seriously, treating each pet like a member of our own family. Our trustworthiness and reliability are at the core of everything we do, and we are dedicated to providing peace of mind to pet owners. You can rest assured that while you're away, your furry friends are in the best hands, enjoying their adventures and receiving all the love and attention they deserve.
What truly sets Patapooch apart is our belief that adventure-based pet care is one of the purest and most exciting ways to bond with our furry companions. We go beyond the typical pet care services by offering tailored adventures that not only enrich the lives of the animals but also create lasting memories. Whether it’s a fun-filled hike, a beach outing, or a playful romp in the park, every experience is designed to enhance the health, happiness, and well-being of the pets we care for. At Patapooch, we’re not just offering a service – we’re creating a loving, adventurous community where pets and their owners can thrive together, knowing that their pets are safe, loved, and having the time of their lives..
Cancellation Policy
At Patapooch Pet Care, we strive to provide the best care and adventure for your furry friends. To ensure a smooth and fair process for all our clients, please review our cancellation policy below:
1. **General Services (excluding housesitting) **: - We require at least **24 hours' notice** for cancellations of all services. - Cancellations made with less than 24 hours' notice will incur a charge of **100%** of the service fee.
2. **Housesitting Services**: - A **nonrefundable 50% deposit** is required to secure your housesitting dates. This deposit will be applied toward your final balance. - Cancellations must be received at least **two weeks** prior to the scheduled start date to avoid additional charges, and 50% of your deposit is refundable at that point. - If you cancel within **two weeks** of the scheduled start date, you will be charged **50%** of the total balance due. - In the event that your travel plans change partway through your trip, no refunds will be offered, and the entire balance will be due. – For housesitting requests made on within two weeks of start date, 50% of the total balance is due upon booking. All housesits are to be paid in full by the date of departure.
We appreciate your understanding and cooperation. If you have any questions regarding our cancellation policy or need to make a cancellation, please contact us as soon as possible. Thank you for choosing Patapooch Pet Care for your pet’s outdoor adventures!
Let’s Work Together
Get in touch so we can start working together.